Applying CRM in Your Role

When:

Critical controls are verified at the job site before work begins and, where needed, during the job to confirm they are in place and working. If controls are missing or ineffective, work must not start, or must stop, until the controls are corrected and verified as effective.

Where:

Verifications are performed at the job site where the task is being carried out.

What:

CRM is a process supported by Forwood One to check critical controls, verify their effectiveness, and implement measures to manage critical risks when needed. Detailed comments and evidence must be provided to support this process. It is important to understand that unless all applicable critical control questions are answered "Yes," the work must not start.

Why:

It is done to safeguard against human error. It prevents workplace fatalities by verifying that all necessary controls are in place before work commences.

How:

Verification is conducted by systematically completing a checklist and answering critical control questions as Yes, No, or N/A.

Operator

An Operator's primary tasks involve completing verifications and exercising Stop Work Authority when required.

Here's how you can effectively use CRM Verification in your role:

Check Login and Access: Ensure you can access the Forwood One Portal and set up the mobile app.

Start Verifying: Perform on-site verifications, answer questions, and address non-compliances by fixing controls in the field or escalating through action plans.

Exercise Stop Work Authority: Stop work when critical controls are not in place, resume work safely after resolving issues, and report outcomes in the Forwood One app.

Supervisor

Your role as a Supervisor involves facilitating pre-start meetings, engaging the team, completing verifications, and analyzing CRM data.

Here's how you can integrate Verification into your daily activities:

Check Login and Access: Ensure you can access the Forwood One Portal.

Plan Pre-Start Meetings: Incorporate CRM into pre-start meetings and encourage team participation.

Start Verifying: Conduct on-site verifications and address non-compliances promptly.

Engage the Team: Discuss risk factors, support team understanding, and reinforce Stop Work Authority if necessary.

Utilize Forwood One Data: Use Forwood One reporting features to monitor verifications, action plans, and improve situational awareness.

Manager

As a Manager, your responsibilities include engaging with the team, analyzing Forwood One data, and scheduling verifications.

Here's how you can start implementing Verification in your role:

Check Login and Access: Ensure you can access the Forwood One Portal and set up the mobile app.

Engage with Your Team: Discuss CRM, conduct verifications, and address risks in live and unplanned work scenarios.

Analyze Forwood One Data: Utilize Forwood One reporting features to identify trends and high-risk areas.

Schedule Verifications: Focus on areas with the highest fatality potential and manage the team’s verification schedules accordingly.