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Communication Activities

Ensuring Effective Rollout Across Your Organisation

Written by Jessica Serena

Overview

Ensuring effective site communication is a critical step in the successful implementation of Forwood One. This guide outlines the essential communication activities to support the rollout and integration of CRM+ across your organisation.

1. Verify Availability of Communication Materials

Before implementation, confirm that all site communication materials are ready for installation and notification:

  • Visual messaging: Posters, field signage, and pre-start work area signs.

  • Verbal communications: Ensure messaging is included in key meetings and discussions.

  • Installation readiness: Check that all materials are printed, distributed, and positioned in the correct locations.

2. Prepare Pre-Start Meeting Areas & Materials

Pre-start meeting areas serve as a hub for Forwood One awareness and reinforcement. Ensure:

  • Team pre-start boards are set up with CRM messaging.

  • Meeting materials include relevant CRM updates.

  • Leadership and workforce engagement is encouraged through discussions on CRM-related topics.

3. Integrate Forwood One into Work Evaluations & Planning

Forwood One should be a core element of daily work evaluations and planning. Actions include:

  • Embedding Forwood One considerations into task planning and risk assessments.

  • Ensuring critical risk discussions take place during work preparations.

  • Aligning job safety analyses with Forwood One principles.

4. Develop & Install Visual Messaging

To enhance site awareness, design and install Forwood One visual messaging, including:

  • Posters and signs featuring Forwood One principles.

  • Icons and pictograms to highlight key risks and controls.

  • High-visibility placement at entry points, high-risk areas, and operational zones.

5. Embed Forwood One Key Points & Refreshers in Meetings

Regular reinforcement of Forwood One concepts ensures ongoing engagement. Include Forwood One updates and key points in:

  • Pre-shift meetings to set expectations for the workday.

  • Daily leadership meetings to drive accountability.

  • Weekly leadership meetings to assess progress and address concerns.

  • Monthly leadership meetings to review performance trends.

  • Performance review meetings to evaluate adoption.

  • HSE (Health, Safety, and Environment) meetings to reinforce safety culture.

6. Review & Implement the Communication Plan

A structured communication plan ensures all stakeholders are informed. Steps include:

  • Reviewing current communication gaps and opportunities.

  • Aligning communication strategies with Forwood One objectives.

  • Executing the communication rollout across all levels of the organisation.

7. Distribute Project Communications

Regular project updates maintain engagement and transparency. Prepare and send communications covering:

  • Status updates: Progress reports on Forwood One implementation.

  • Project highlights: Key achievements and milestones.

  • Timelines: Important rollout dates and next steps.

  • Photos & testimonials: Visual evidence of Forwood One in action.

  • Success stories & fatality avoids: Reinforcing the value of Forwood One in preventing incidents.

By following these structured steps, your organisation can ensure a seamless Forwood One communication rollout, driving engagement, safety, and operational excellence. If you have any questions or for additional support, contact your Forwood Customer Success Manager.

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