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Implementation Guide

A Roadmap for Successful Implementation

Written by Jessica Serena

Overview

This article is designed to help you embed Forwood One as a standard practice at all levels of your organisation, ensuring consistency in critical risk identification and prevention.

A well-structured communication plan is crucial to the successful deployment of Forwood One. Read below for the key activities, stakeholder responsibilities, and best practices for ensuring a smooth and effective rollout.

1. Objectives of Communication Plan

The Forwood One implementation aims to:

  • Standardise Forwood One across all departments and work areas.

  • Enhance workforce engagement in hazard identification and safety verification.

  • Use the Forwood One portal for improved tracking, reporting, and analysis.

  • Establish clear training and verification procedures for leadership and frontline workers.

2. Organisational Rollout Strategy

The rollout of Forwood One follows a structured, operationally driven approach:

  • Operational Teams: Responsible for implementing, embedding, and owning the Forwood One process.

  • HSE (Health, Safety & Environment) Experts: Provide subject matter expertise, governance, and support.

  • Forwood Certified Partners: Provides Bootcamps, Senior Leadership Sessions, Project Management, Change Management and Risk Identification, Checklist Workshops and other supporting engagements to assist in ensuring the success of your CRM Program.

3. Key Activities in Communication Plan

To ensure seamless adoption, each site should follow a structured communication and engagement plan:

Phase 1: Implementation - Getting started

  1. System Setup & User Access

    • Ensure all site personnel are registered in the Forwood One portal.

    • Assign administrators for employee setup and ongoing support.

    • Verify work areas and physical locations.

  2. Leadership Training & Engagement

    • Conduct Fundamentals Training for operational staff.

    • Assign Coaches and Administrators to support the transition.

    • Familiarise leadership with Forwood One processes.

  3. Communication & Awareness Campaigns

    • Conduct briefing sessions to introduce Forwood One objectives and expectations.

    • Use visual communication tools (signs, posters, digital boards) to reinforce Forwood One principles.

    • Engage employees through toolbox talks and pre-shift meetings.


Phase 2: Training & Workforce Engagement - Embedding

  1. Workforce Training

    • Supervisors train operators in Forwood One fundamentals.

    • Introduce visual symbols and critical risk icons at pre-start meetings.

    • Foster engagement through interactive discussions on risk identification.

  2. Field Verifications & Coaching

    • Leadership performs field verifications and engages workers in discussions.

    • Promote coaching-based interactions rather than discipline.

    • Identify and resolve non-conformance issues (reds) through structured action plans.

  3. Early Operator Involvement

    • Implement visual icons at worksites to aid risk awareness.

    • Encourage workers to participate in hazard identification.

    • Set up pre-start planning boards for collaborative risk discussions.


Phase 3: Continuous Improvement - Sustaining

  1. Performance Monitoring & Data Utilisation

    • Track verification data and analyse trends in safety performance.

    • Identify high-risk areas and adjust safety strategies accordingly.

    • Use geospatial tools for planning and tracking verifications and potential fatal incidents.

  2. Ongoing Communication & Best Practices Sharing

    • Conduct weekly operational meetings to discuss progress and challenges.

    • Share best practices across different sites to enhance implementation consistency.

    • Address workforce feedback and adjust training programs as needed.

  3. Ensuring Long-Term Adoption

    • Encourage leadership visibility in safety practices.

    • Reinforce culture through recognition of good safety behaviours.

    • Continue evolving training materials and verification standards.

4. Expected Challenges & Solutions

Challenge

Mitigation Strategy

Workforce resistance to change

Clear communication, leadership support, and engagement in early phases

Inconsistent implementation across work areas

Standardised training materials, best practice sharing, and corporate oversight

Technical adoption issues

Dedicated Forwood One support staff and comprehensive user training

Lack of hazard awareness among operators

Use of visual symbols, continuous training, and engagement in pre-start meetings

5. Key Takeaways for Site Teams

  • Operational ownership is critical: Forwood One success depends on leadership and workforce engagement.

  • Training should be structured yet flexible: Adapt to operational-specific needs while maintaining core Forwood One principles.

  • Data-driven decision-making enhances safety: Use verification insights to proactively manage risks.

  • Consistent communication drives adoption: Regular updates, visual aids, and leadership involvement reinforce Forwood One principles.

If you have any questions or for additional support, contact your Forwood Customer Success Manager.

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